Dedicated Account Management

Dealer Traction has a unique approach to Account Management - when the phone rings, we answer it! No exceptions. We provide our Customers dedicated Account Managers who are responsible for all aspects of your Dealership Website and Online Marketing business 24 hours a day, 7 days a week.

Dedicated Customer Support 24 Hours a Day!

• Online Marketing
• SEM Campaigns
• Creative Development
• Website Technical Support
• Dealer Website Performance
• Inventory Management

Dealer Traction understands the car business and the demands on your Sales Team to work long hours, including weekends and holidays. We also know your support requirements don’t stop at 5pm on Friday. Dealer Traction Account Managers are available 24 hours a day, 7 days a week to help our customers anytime they have a problem.

Website Hosting and Technical Support

Dealer Traction is passionate about our exclusive website architecture and when it comes to tuning server performance our technical experts are the only ones authorized to make these configuration changes. Dealer Traction owns and manages all of web servers and storage, this guarantees there will never be any finger pointing if trouble occurs - we own your problem from beginning to end.

Almost every other Dealer Website provider outsources their websites and architecture to third party Web Hosting providers. This puts the core of your Internet Business in the hands of a commodity website hosting company who manages acres and acres of servers and storage. In times of trouble, critical technical support naturally falls to these commodity hosting providers and how do they differentiate your multi-million dollar Car Dealership operation from an online company that sells coffee mugs?

We house (co-locate) Dealer Traction’s web servers and storage at American Internet Services (AIS) in San Diego, CA. AIS is a Level-5 Hosting Facility providing the optimum environment for sensitive computer technology, offering redundant power, network connections, cooling and humidity control. Dealer Traction has 24 hour access to our servers and storage, and when it comes time for a new server installation or upgrade, we always do it ourselves!

Learn more about our Account Management and Technical Support CONTACT US